About US

1. Processing Times 1a. Custom Made Pieces - Once you place an order you will receive a notification via the email provided that your item has started processing. The designing time usually takes 5-12 business days 1b. All Other Items - Once you place an order you will receive a notification via the email provided that your item has started processing, this usually takes 3-7 business days. ⚠️ Please Notify Us If Your Order Is Still Processing After 7 (In Stock Items) or 12 (Custom Items) Business Days ⚠️ 2. Shipping Times All Orders - Once your order is done processing you will receive an email letting you know your item has shipped. Shipping time usually takes 3-7 business days to arrive. ⚠️ Please be aware that the processing & shipping time is subject to change during high volume times, holidays, or any other unforeseeable complications with the order. Orders placed on Fridays after 5pm are considered weekend orders and are subject to not being processed or shipped until the following business day. ⚠️ 3. Cancelation Policy All Orders - If you need to cancel or make a change please reach out to customer service at support@blackgirlaesthetic.com within 24 hours of placing your order for a full refund. To make this process even quicker please provide is with your order number in the email :) . 3a. Custom Made Pieces - Orders Cancelled after the 24 hour grace period are subject to a 30% cancellation fee due the item processing already taking place covering for some of time & resources used. once the item has shipped the item is non-refundable! 3b. All sale items are non-refundable! 4. Return/Exchange 4a. Custom Made Pieces - Once an item is fully processed, shipped, & delivered it cannot be returned or exchanged due to it's non-resalable condition. 4b. All Other Items - Once an item is fully processed, shipped, & delivered please ensure that you are satisfied & it is to your liking. If unsatisfied please reach out to customer service at support@blackgirlaesthetic.com within 14 days for full refund or exchange. ⚠️ It is the responsibility of the customer to ensure all the information entered by them is correct. Any additional charges that arise due to the customer entering any incorrect information such as the address, will have to be paid by them in order to have a label made, printed and then shipped to the correct address. Please be sure to check the sizing, lengths, color, and material of the items to ensure that is right for you before placing your order. Black Girl Aesthetic Jewelry will not be held responsible for any items that are lost, damaged, or stolen at the hands of shipping handlers. ⚠️ 5. How To Return Or Exchange 6. Refunds 7. Warranty ⚠️ If there was any mistake on our end please contact us to let us know ASAP! ⚠️ By purchasing from 'Black Girl Aesthetic Jewelry ', you accept and agree to our terms of services.